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Operations October 1, 2026 5 min read

Switching salon software without losing clients: a checklist

Moving from i-Salon or any other system doesn't have to be painful. Here's the step-by-step plan.

By The Insalonia team

Most salon owners delay switching software for years because they fear chaos. With a simple plan, the move can be done in a quiet week.

The checklist

  1. 1Export your client list and upcoming appointments from your current system.
  2. 2Recreate your service menu with prices, durations and categories.
  3. 3Add consultation questions to services that need them, like colour or extensions.
  4. 4Set your opening hours for each day of the week.
  5. 5Add your team with their roles, years of experience and specialties.
  6. 6Connect your phone number so the AI receptionist can start answering.
  7. 7Run both systems side by side for a week, then switch fully.

Done this way, your clients won't notice the move — except that the phone now gets answered every time.

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